Terms of Service

1. Who we are and what this covers

These terms are an agreement between Min Technologies, a business name registered in Belize (registration no. 000037384) and owned by Glenford Dawson, whose registered office is at the corner of Butterflyfish Street and Manatee Boulevard, Ladyville, Belize District, Belize (“we”, “us”), and the business that signs up for Min Register (“you”).

Min Register is a web-based point-of-sale service for small businesses. It records sales, stock, staff and cash, works on tablets and phones, and keeps working for a time when the internet is down. By signing up, accepting these terms online, or using the service, you agree to them.

You can reach us at support@minregister.com, or on WhatsApp at +501 615 6521.

2. What you get

• Access to Min Register on the plan you choose (Standard or Plus), for your business.
• Two tills are included in each plan. Each extra till costs BZ$30 a month. A “till” is a device paired to your business to ring up sales.
• On the Plus plan you can also use kitchen and bar screens, which show orders as they are sent. Each screen costs BZ$30 a month. Website sign-ins for owners and managers are not charged.
• You provide your own devices. We supply the software only. You need your own tablets or phones, any printers or cash drawers, a card machine from your bank, and your own internet connection. We do not supply, repair or insure hardware.
• The features of each plan are those shown on our plan page when you sign up. If we remove a feature from your plan, we will give you 30 days' notice.

3. Prices and payment

• Prices are per business, in Belize dollars (BZ$). GST is added at the rate in force (currently 12.5%). For example, Standard paid monthly is BZ$120 plus GST of BZ$15.00, so BZ$135.00 a month. Standard paid yearly is BZ$1,200 plus GST of BZ$150, so BZ$1,350 for the year.
• You can pay monthly in advance, or yearly in advance at the lower yearly price. We send an invoice, and you pay by bank transfer or another method we offer.
• We may change prices. We will give you at least 30 days' notice, and a change takes effect from your next billing date.

4. Free trial

• A new business gets a free trial of 14 days, starting with your first real sale, not on the day you sign up.
• No card is needed, and nothing is charged during the trial. During the trial you can use one till and one kitchen screen.
• At the end of the trial you tell us whether to continue. If you pay monthly, your first paid month is half price on the plan (half the monthly plan price, so Standard BZ$60 and Plus BZ$75, plus GST), and the full price applies from the month after. Extra tills and screens are charged at the full price. If you choose to pay yearly, you pay the yearly price from the end of the trial.
• If you do not continue, your account becomes read-only (see section 8).

5. Late payment

• If an invoice is not paid on its due date, you have 7 days' grace.
• After the grace period your account becomes read-only. You can see your records and ask for a copy of your data, but tills cannot ring up new sales.
• If the invoice is still unpaid 30 days after the due date, we may suspend the account.

6. Your data

• You own your business data: your products, prices, sales, receipts, stock, cash records and staff records. We use it only to run the service for you (see our Privacy Policy).
• On request, we will give you a copy of your data within 14 days.
• After you cancel, we keep your data for 90 days so you can ask for a copy, then we delete it. Some records may stay in our backups for a short time after that.
• You are responsible for the accuracy of what you enter, and for keeping any records the law requires you to keep.

7. How you use the service

• Keep your sign-in details and your staff's PINs private. You are responsible for what is done with them.
• Only an owner can add staff, change prices and change settings. You decide what your managers can see.
• Use the service lawfully. Do not try to break it, copy it, resell it, or reach another business's data.
• Min Register records sales and card payments but does not process card payments. Your card machine and bank are separate. You remain responsible for your tax returns, including GST. Check the reports with your accountant.
• Working without internet. A till keeps sales on the device until the internet returns. Keep devices charged, and do not clear their browser data or lose them while sales are waiting to upload. We cannot recover sales that never left a lost or wiped device.

8. Cancelling

• You can cancel at any time by writing to support@minregister.com. If you pay monthly, the cancellation takes effect at the end of the month you have paid for. We do not refund part-months.
• If you pay yearly, you can cancel at any time and the account stays active to the end of the year you paid for. We do not refund unused months, except that you may cancel within the first 30 days of a yearly payment for a refund of that payment.
• At the end of a trial, or on cancellation, the account becomes read-only, and your data is kept as in section 6.
• We may end the agreement if you seriously break these terms, or do not pay as in section 5. We will tell you first where we reasonably can.

9. Support and availability

• We give support by WhatsApp or email on weekdays, on a best-effort basis. We do not promise a response time.
• We work to keep the service running, but we do not guarantee it is always available or free of errors. It depends on services we do not control, such as internet providers and our hosting companies.
• We may take the service down briefly for updates, and will try to do this at quiet times.

10. Ownership

We own Min Register, its software and its name. You get a right to use it for your business while you are a customer. You may not transfer that right. If you tell us how to improve it, we may use the idea freely.

11. Changes to these terms

We may change these terms, including by adding to them. We will tell you at least 30 days before a change that matters. If you keep using the service after that, you accept the change. If you do not accept it, you may cancel.

12. General

• Notices. We will contact you at the email on your account. You contact us at support@minregister.com.
• The whole agreement. These terms, your order or plan, and the Privacy Policy are the whole agreement between us.
• Events outside our control. Neither of us is to blame for a delay caused by something we could not reasonably control, such as a storm, a power cut or an internet failure.